Since our Web site is still under construction, you have to be sure that what you clicked on is really a link. If you click on a section title or graphic, and the cursor stays as an arrow instead of changing to a hand, then the link is not active yet.

If you're sure that what you clicked on is a link, then one of a few things could have happened. The most common problem is a slow internet link. Wait a little longer to see if your request comes into our server. If you have to wait more than three minutes, something is probably wrong.

Another problem may be the Java Applets & JavaScripts we use. Some browsers, like Netscape Navigator, allow the user to disable Java Applets and/or JavaScripts. If Java Applets and/or JavaScripts are disabled, you'll not be able to view our page to its full capacity.

Yet, more problems may result with your desktop. With today's complex web languages, webmasters can spawn many windows onto your desktop. Your click might have created another window, which is behind the viewing window or off on another portion of the virtual screen.

Some sections of our web pages are flagged 'members only.' To enter these areas, you must provide a user i.d./password for verification. Error 401 is a result of a failure of verification.

Error 404, or 'File not Found' error is self explanatory. The URL you have requested did not match any file on our server. This error may occur if a file is accidentally removed or somehow it becomes unavailable. None of our links should result in such errors.

We can not cater to every user's computer and browser on the web. There are too many different computer systems and different browsers, and they have many incompatibilities. Therefore, we have developed a user profile that supports the vast majority of Web users for which we do our development. Our users should have the following as the minimum:

• 28.8k modem or the site will be very slow
• 640x480x256 VGA screen or the graphics will be poorly displayed/proportioned.
• a GUI desktop running Netscape Navigator 2.0 or Internet Explorer 3.0 or some of the HTML extensions not understood by your browser.

There is a lot of information on this server that supports a wide variety of web surfers. The quickest way to find a particular subject is to use our WWW search engine at: